Privacy Policy

These terms explain how shamas.agency handles contact data, payments, refunds, ownership, and delivery expectations. They are written to answer the questions clients usually ask before starting work and to keep the working relationship clear for both sides.

What Data Is Collected

The website collects the details you send through the contact form: your name, email address, website URL, selected service, and message. Basic server logs may also record IP address, browser type, device details, and visit time so the site can run safely and detect abuse.

How Data Is Used

Your information is used to reply to your inquiry, review your website, send a quote, and continue project communication if you choose to work together. The site does not collect data for resale and does not use contact form submissions for unrelated marketing blasts.

Cookies and Analytics

The site may use session cookies to remember your language choice and to keep simple site functions working. Analytics cookies may also be used to understand page visits and improve the site. These cookies are used for site insight, not for selling your personal data.

Data Sharing and Third Parties

Personal data is not sold to third parties. If you choose to contact via WhatsApp or email, those platforms process the message under their own terms. Payment providers such as PayPal, Wise, Payoneer, or banks may process billing data separately when a project is approved.

Data Retention and Deletion

Inquiry data is kept only as long as needed to answer the request, maintain active service communication, or meet legal and accounting duties. You may request deletion of your submitted data at any time by emailing info@serpzenith.com or messaging on WhatsApp. A response is normally sent within 48 hours.

GDPR and International Visitors

For visitors from the EU, Germany, Austria, Switzerland, and other privacy-sensitive regions, the site aims to follow GDPR-style principles: only collect what is needed, use it only for the stated reason, and honor valid requests for access, correction, or deletion. Last updated: March 2025.